Privacy Policy

Who This Policy Covers

This policy applies to the website run by Water Filtration Carrollton, a water filtration company serving homeowners in Carrollton, TX and nearby towns. The site is informational. It explains our services and gives you a phone number. There are no accounts, no online forms and no checkout, so the information we handle is limited by design.

What the Website Records on Its Own

Like most websites, ours runs on a server that keeps ordinary logs. A log entry can include your IP address, browser type, the page you asked for and the time of the request. These records help keep the site working and show us when something breaks.

We may also use basic analytics cookies. They tell us which pages get read and roughly how visitors arrive, without asking for your name. You can block or delete cookies in your browser settings, and the site will still work.

What You Share When You Call

The only way to reach us is by phone at (972) 640-9748. When you call, you decide what to tell us. Usually that is your name, a callback number, your address in the area and details about your water and plumbing, such as the age of your water heater or where your main line enters your home. We use those details to give you a quote, arrange a water test or plan an installation in your home.

How We Use and Share It

We use caller information to do the work you asked about and to follow up on it. We do not sell it or rent it to marketing lists. We may share what is needed with people who help us run the business, such as a supplier shipping a filter housing to your address, or when the law requires it.

Keeping It Reasonable and Safe

We keep notes only as long as they are useful for your job, your system and our ordinary business records. We take sensible steps to protect them, but no website or phone system can be called perfectly secure.

Your Choices

You can ask what we have on file about you, ask us to correct it or ask us to remove it where we are able. Just phone (972) 640-9748 and tell us what you need. If we change this policy, the updated version will appear on this page.